FAQs
Have any question about your order? Feel free to check out these FAQs to find your answer as soon as possible!
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-3 days production time for your order to ship out, average shipping times are 3-5 Days.
Tracking numbers will be updated up to 3 days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us at
Orders@wappotion.com
I am not in love with my order, can it be returned for a refund? What if there is an issue?
Due to the nature of this product we can not accept returns or exchanges for a refund. If you have any further questions or concerns email us at orders@wappotion.com.
Can I cancel my order?
You are able to cancel your order with no penalty up to one hour after the order is placed.
To cancel and order please email us with your name, email address and order number to orders@wappotion.com
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at Orders@wappotion.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time in the United States is 3-5 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to Orders@wappotion.com. and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.